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| PURPOSE OF OUR PRIVACY POLICY & USER AGREEMENT MODIFICATION OF OUR PRIVACY POLICY COLLECTION & USE OF PERSONAL INFORMATION CUSTOMER OPTIONS REGARDING PERSONAL INFORMATION PROTECTION OF PERSONAL INFORMATION & COMPLIANCE WITH THE LAW SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES COOKIES & PIXEL TAGS, WEB BEACONS PROTECTING CHILDREN’S ONLINE PRIVACY LINKS TO OTHER WEBSITES UNSUBSCRIBE OR OPT-OUT OF COMMUNICATIONS PROTECTION AGAINST FRAUD & ONLINE SECURITY COMMENTS & CONTACT INFORMATION |
| The Effective Date for this Privacy Policy is: December 1, 2009 (latest update). Purpose of Our Privacy Policy & User Agreement: Vis-à-Vis Cosmetics values our customer relationships and we understand and respect our customers’ privacy. We take careful measures to protect your privacy by instituting policies and procedures within our website at www.visaviscosmetics.com and we try to maintain a secure environment for our online customers. Should you have any questions or concerns relating to our policies or procedures, or the security of our online services, please contact Customer Care. Our Privacy Policy governs the personal information we obtain from customers who use our website or purchase our online products or services. However, our Privacy Policy does not govern the actions of any people not employed or managed by us, or the practices of any companies not owned or controlled by us. Our Privacy Policy provides our customers with information such as: Vis-à-Vis Cosmetics reserves the right to update any part of our website content at any time, and without any notification to our customers. You are responsible for reviewing all terms, conditions, policies, procedures or notices at each visit to our website to check for any postings or material changes since we may periodically update or change our website content. If you continue to visit, access, or use our website and emails after we have posted any such updates or changes, you hereby acknowledge that you have read, understand and accept all such terms, conditions, policies, procedures or notices contained within our website and emails. Please also note that your checkout process cannot be completed unless you have selected the box indicating that you acknowledge and accept our Terms & Conditions, Privacy Policy, or any other policies contained within our website or emails. PLEASE CAREFULLY READ ALL OF OUR TERMS & CONDITIONS, OUR PRIVACY POLICY AND OUR Customer Care POLICIES BEFORE USING THIS WEBSITE. By visiting, accessing, or using our website at www.visaviscosmetics.com at any time and in any capacity, you hereby acknowledge that you have read, understand and accept all our terms, conditions, policies, procedures, or notices, which includes, but is not limited to, our Terms & Conditions, Privacy Policy, and our Customer Care policies contained within our website and emails, and you absolutely waive Vis-à-Vis Cosmetics and its affiliates or partners from all liability from any damages or losses you incur from relying on any content within our website or emails. If you do not agree to such terms, conditions, policies, procedures or notices, you are not authorized to use our website or services in any capacity. Please also review our Terms & Conditions and Customer Care policies for additional information pertaining to our policies and procedures.
Modification of Our Privacy Policy: Vis-à-Vis Cosmetics reserves the right to update, at any time, our Privacy Policy, Terms & Conditions, Customer Care policies, or any other parts of our website content without notifying our customers. At each visit to our website, you will be responsible for reviewing all of our terms, conditions, policies, procedures or notices which includes, but is not limited to, our Terms & Conditions, Privacy Policy, and our Customer Care policies contained within our website and emails, to check for any postings or material changes since we may periodically update or change our website content. By continuing to visit, access, or use our website after we have posted such updates or material changes, you hereby acknowledge and consent that you have read, understand and accept all such terms, conditions, policies, procedures or notices contained within our website and emails.
Collection & Use of Personal Information: We collect personal information for several reasons such as: providing added convenience for our online customers; using information for internal purposes such as identifying our customers’ preferences; offering special promotions; or contacting our customers regarding their account status or to facilitate their order. We collect personal information directly from our customers who use our website at www.visaviscosmetics.com, or who purchase or use our online products or services, or personal information we obtain from third parties. All such personal information we obtain is protected and governed by our Privacy Policy or any other policies or procedures contained within our website and emails. We may also use a third party to combine any personal information that we collect to enhance our Customer Care services. We primarily collect personal information through the following processes: The type of personal information we primarily collect is: We primarily use the personal information we have collected to: Please note that in order to use some of our services or purchase our products, customers will be required to provide certain personal information. Any personal information that we require will be marked with an asterisk (*). If we request any information not marked with an asterisk (*), the customer has the option to provide us with the information. Customers will be prohibited from using certain services or purchasing products if we do not receive all required personal information. If you have any questions or concerns regarding your personal information, please contact Customer Care.
Customer Options Regarding Personal Information: Customers have an option to register and create a password protected account that stores billing information for added convenience, or customers can place orders through our Express Checkout, which does not require creating or logging into an account. For security purposes, billing information will only be stored if you register and create an account. All orders going through our Express Checkout will not have billing information stored on file. Registered customers have the option to update their preferences or personal information by logging into “My Account”. Customers also have the option to unsubscribe or opt-out of any communications by either logging into their account and editing their preferences or by contacting Customer Care. We will honor all requests to unsubscribe or opt-out of our communications but we may have to continue providing you with service-related communications, which requires that we keep certain personal information on file, as permitted by law. Please note that in order to use some of our services or purchase our products, customers will be required to provide certain personal information. Any personal information that we require will be marked with an asterisk (*). If we request any information not marked with an asterisk (*), the customer has the option to provide us with the information. Customers will be prohibited from using certain services or purchasing products if we do not receive all required personal information. You are responsible for reviewing and managing your personal information and your account preferences. If you have any questions or concerns about your options regarding your personal information, please contact Customer Care.
Protection of Personal Information & Compliance with the Law: We take careful measures to protect your personal information by instituting policies and procedures within our website at www.visaviscosmetics.com and we try to maintain a secure environment for our online customers. Should you have any questions or concerns relating to the protection of your personal information, or with the security of our online services, please contact Customer Care. For security purposes, and to help protect personal information, we require our registered customers to enter a password with their user name. Your email address will serve as your user name to log into your account. All passwords must contain a minimum of 8 characters, including one upper case alpha character and one numeric character (i.e. Temporary1). We strongly urge our customers not to share passwords with anyone. For non-registered customers, we have provided the option to use our Express Checkout service, which does not require registration and does not store billing information on file. We have implemented industry standard procedures to help safeguard our website against unauthorized access and maintain data integrity. We use Secure Sockets Layer ("SSL") authentication and encryption that provides confidentiality of online transactions processed through our website, which helps protect your personal information from third party interception. Once you submit your order, your full credit card number will not be displayed, only the last four digits are revealed, for verification purposes. We reserve the right, at our sole discretion, to disclose any personal information we deem necessary to comply with any applicable laws, regulations, legal processes or governmental requests. We also reserve the right, at our sole discretion, to exchange any information with third parties to reduce our risk and protect against unauthorized or fraudulent transactions. We are committed to our customers by providing our best effort to maintain the security of our website and to protect the personal information we collect. There is always a risk that third parties may unlawfully access information or intercept transmissions. As a result, we cannot guarantee the security of any personal information we send or receive and our customers take their own risk when providing us with their personal information. We strongly urge our customers to review all of our terms, conditions, policies and procedures, including but not limited to, our Terms & Conditions, Privacy Policy, and our Customer Care policies, at each visit to our website to check for any postings or material changes since we periodically update or change our website. Should you have any questions or concerns relating to the security of our online services, please contact Customer Care.
Sharing Personal Information with Third Parties: We reserve the right to share our customers’ personal information with companies we retain to act on our behalf in order to fulfill our customers’ requests for our products or services. This includes, but is not limited to: maintaining our website, fulfilling and delivering your merchandise, processing or investigating fraudulent financial transactions, providing marketing services, sending emails or mailings, providing customer service, or analyzing and managing customer data. Our service providers may require such personal information in order to perform their designated services or functions and shall be governed by our Privacy Policy. Our service providers are not allowed to disclose or use any such personal information for any other purposes beyond the scope of their intended services. Additionally, we may also require our service providers to combine personal information we collect in order to customize our communications or enhance our services, which shall also be governed by our Privacy Policy. We may obtain or share personal information with a third party for marketing purposes, such as advertising, but we do not provide, accept, share, or sell identifiable or personal information without our customers’ consent or indication of interest. Any information that we obtain for our use shall be governed by our Privacy Policy, and any information that we share with a third party for their own sole use will be governed by the third party’s own Privacy Policy. Customers who elect to participate in any activities such as, surveys, questionnaires, promotions, sweepstakes, contests, or other events offered on our website or our emails, acknowledge that they have read, understand and accept all rules, terms and conditions and consent by submitting their personal information, which may be shared with a third party. By consenting, you waive Vis-à-Vis Cosmetics from all responsibility, or any liabilities, as permitted by law, from any damages or losses incurred from your participation in any such activities. Additionally, if required by law, we reserve the right, at our sole discretion, to disclose to any third party any personal information we deem necessary to comply with any applicable laws, regulations, legal processes or governmental requests in order to reduce our risk or protect against unauthorized or unlawful transactions. This may include sharing information with other companies, lawyers, or government agencies in connection with issues related to fraud or government subpoenas and warrants. In the event that Vis-à-Vis Cosmetics buys or sells any corporate assets, we reserve the right to share, transfer or license any personal information we have obtained with the respective entities and we shall post a notice in our Privacy Policy and possibly our website’s homepage. Our Privacy Policy shall also govern any unanticipated uses not disclosed in our Privacy Policy or our other policies relating to any personal information we obtain for our use. Please contact Customer Care if you have any questions or concerns relating to the usage of your personal information.
Cookies & Pixel Tags, Web Beacons: A cookie is a small file containing non-personal information that is stored on your computer when visiting our website. Cookies are used to track visitors’ activities and to enhance website functionality so when you return to a website your preferences will be identified (i.e. remembering your user name). Cookies are commonly used for logging in, user preferences, or for favorites lists. You are responsible for changing your browser settings to refuse cookies if you prefer not to have cookies stored on your computer when visiting www.visaviscosmetics.com. Please note that by refusing cookies, visitors may experience problems with accessing our website properly. A pixel tag or web beacon is an invisible object or code embedded in our website or emails, which allows us, or a third party, to track and monitor non-personal information from users viewing or accessing our website content or emails and is generally used for marketing purposes. They are commonly used to track when and who is reading our website or emails, from what computer or operating system, or if an email or website page was opened, forwarded, or copied. Pixel tags or web beacons cannot be completely avoided but certain measures can be taken to reduce them such as: turning off your browser’s cookies, using email filters, reading your email offline, or turning off the HTML display and displaying email as text. Our service providers or other third parties may use cookies, pixel tags or web beacons within our website and emails. However, since we do not have control or access to this information, we are not responsible for their use. For marketing purposes, we may work with a third party to conduct research on information that we obtain from such cookies, pixel tags, or web beacons collected while using or accessing our website and emails. Please contact Customer Care if you have any questions or concerns regarding the use of cookies or pixel tags.
Protecting Children’s Online Privacy: As required by Federal law, we take careful measures to protect the privacy of children under the age of 13. Children under 13 years of age are allowed to visit our website, however, they are not allowed to register as a customer, purchase our products, or provide us with any personal information. We do not knowingly solicit or collect personal information from children under the age of 13. Please go to www.ftc.gov for additional information regarding this Federal Law.
Links to Other Websites: We may provide links to other websites that may be useful for our customers. These websites operate independently of Vis-à-Vis Cosmetics and their own Privacy Policy and Terms & Conditions govern them. Customers who link to/from other websites from/to our website at www.visaviscosmetics.com or use any links in our emails, are entering at their own risk. Therefore, our customers are responsible for reviewing all policies and procedures for all websites they visit.
Unsubscribe or Opt-Out of Communications: We may send various types of communications to our customers regarding the status of their orders, or to conduct surveys, request feedback, send special promotional offers, newsletters or announcements. Our communications are sent to consenting customers who have either directly provided us with their personal information, or we have obtained through a third party. Customers have the option to unsubscribe or opt-out of any of our communications by either logging into their account and editing their preferences or by contacting Customer Care. We will honor all requests to unsubscribe or opt-out of our communications but we may have to continue providing you with service-related communications, which requires us to keep certain personal information on file, as permitted by law.
Protection Against Fraud & Online Security: Vis-à-Vis Cosmetics values our customer relationships and we understand and respect our customers’ privacy. We take careful measures to protect your privacy by instituting policies and procedures within our website at www.visaviscosmetics.com and we try to maintain a secure environment for our online customers. Please contact Customer Care should you have any questions or concerns relating to the security of our online services. To protect our customers against fraudulent activity, Vis-à-Vis Cosmetics reserves the right to verify all payment details and refuse or cancel at any time, any transactions, orders, sales, services, or shipments based on suspected fraud or unauthorized activity, or for failure to comply with any of our terms, conditions, policies or procedures posted within our website or emails. By visiting, accessing or using our website at www.visaviscosmetics.com at any time and in any capacity, without limitations or qualifications, you are bound by, and are acknowledging and consenting to all, but not limited to, of our Terms & Conditions, Privacy Policy and Customer Care policies. By acknowledging and accepting our Terms & Conditions, Privacy Policy, our Customer Care policies, or our other policies or procedures, you absolutely waive Vis-à-Vis Cosmetics and its affiliates from all liability, within applicable laws, from any damages or losses incurred while accessing, using or relying on any content within our website or emails. Please also review our Terms & Conditions and Customer Care policies within our website for additional information. Suggested Tips for You to Increase the Security of Your Personal Information:
Comments & Contact Information: Please contact Customer Care if you have any questions or feedback regarding our Privacy Policy, our Terms & Conditions, our Customer Care policies, or our products or services offered on our website. We are committed to working with you to obtain a fair resolution of any complaint or concern about our policies. Copyright © 2008 Vis-à-Vis Cosmetics. All rights reserved. |
